Pengaruh Iklim Organisasi terhadap Efektivitas Pelayanan Pegawai Kantor Camat Kota Utara Kota Gorontalo
Abstract
The Effect of Organizational Climate on the Effectiveness of Employee Services at the North Kota Camat Office, Gorontalo City, The purpose of this study was to determine and analyze the Effect of Organizational Climate on the Effectiveness of Employee Services. This study used a sample of 33 respondents, the questionnaire was used as a primary data collection tool and the data were analyzed using a path analysis tool. Based on the results of this study that the organizational climate consisting of Responsibilities (X1), Awards (X2) and Support (X3), simultaneously had a positive and significant effect on employee service effectiveness (Y) of 0.799 or 79.9% and the remaining 20 , 1% is determined by other factors not examined. The variable of responsibility (X1) partially has a positive and significant effect on the effectiveness of employee services (Y) of 0.451, the variable of appreciation (X2) partially has a positive and significant effect on the effectiveness of employee services (Y) of 0.380 and the variable of support (X3) partial positive and significant effect on the effectiveness of employee services (Y) of 0.323
Full Text:
PDFReferences
Arikunto, 2003. Metodologi penelitian. Penerbit Gramedia. Jakarta.
Davis K. dan Newstrom W. 1985. Human Behavior at work: Organizational, sevent edition. Mc. Graw Hill Inc. Terjemahan Agus
Dharma. Perilaku dalan Organisasi. Penerbit Erlangga, Jakarta.
Gibson, Ivancevic, dan Donnely. 1997. Organisasi dan Manajemen. Penerbit Erlangga, Jakarta.
Handoko, T. Hani, 1999. Manajemen. Penerbit BPFE, Yogyakarta.
Handoko, T. Hani, 2000. Manajemen Personalia dan Sumber Daya Manusia. Penerbit BPFE, Yogyakarta.
Http://digilib.petra.ac.id/2005, 29 januari 2010.
Hasibuan,S.P. Malayu, 2002. Manajemen Sumber Daya Manusia. Edisi revisi, Penerbit PT. bumi Aksara, Jakarta.
Kuncoro, Mudrajad, 2003. Metode Riset untuk Bisnis & Ekonomi. Penulis Erlangga. Jakarta.
Moenir, 2010. Manajemen Pelayanan Umum di Indonesia. Penerbit Pt. Bumi Aksara, Jakarta.
Nitisemito,Alex. S. 2006. Manajemen Personalia. Penerbit Ghalia, Jakarta.
Steers, M.Richard, 1999. Modern Human Relations At Work. Fort Worth. the Dryden Press.
Riduwan, 2005. Metode dan Teknik penyusunan Tesis. Penerbit Alfabeta, Bandung.
Ruswati, 2005. Pengaruh Disiplin dan Iklim Kerja terhadap Efektivitas Pelayanan aparat Pemerintah Kecamatan cilacap Utara. Skripsi, Kab. Cilacap.
Sugiyono. (2010). Metode Penelitian Bisnis. Bandung: Alfabeta.
-------------, 2016. Statistika Untuk Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta
Siagian, Sondang P. 1988. Sistem Informasi untuk Pengambilan Keputusan. Penerbit CV. Haji Masagung, Jakarta.
Simamora, Henry.2001. Manajemen Sumber Daya Manusia. Edisi Kesatu, STIE YKPN, Yogyakarta.
Wirawan, 2012, Dasar – Dasar ilmu Organisasi, Andi Yogyakarta
DOI: http://dx.doi.org/10.47201/jamin.v2i2.55
Refbacks
- There are currently no refbacks.
Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Jurnal Aplikasi Manajemen dan Inovasi Bisnis (JAMIN). e-ISSN. 2621-3230, Editorial Office: Jl. Cengger Ayam 1/5, Kota Malang, email. prodimanajemen@stiekma.ac.id, Contact Person (Fahmi), 081945122221.